To ensure the quality of our products, processes and service, our work is governed by the following principles:
Our customers are of the highest importance to us. For this reason, we have to understand their current and future needs, meet their demands and strive to exceed all of their expectations. Meeting customer demands requires that we constantly maintain a high level of quality.
A fair quality-to-performance ratio in our products is very important to us. For this reason, we strive to avoid unnecessary costs in order to keep the prices of our products reasonable. Commissions from our customers will be quickly and reliably fulfilled.
Constant improvement, as well as the maintenance and effectiveness of the Quality Management Systems of our company, are permanent goals that allow us to guarantee the quality of our products.
Kindling GmbH is pledged to a policy of quality, and all employees are called to conscientiously and actively securing the quality of our products, processes and service within their particular work environments.
Our employees are the essence of our company, at all levels. Complete involvement of our employees makes it possible to develop their skills for the benefit of the company. The principle of fault prevention takes precedence over that of troubleshooting for all of our employees. Systematic Project Management and the use of different methods and techniques for testing guarantees that the product fulfils the required quality demands. The qualification and validation of our production processes assures that the specified product quality will be achieved.